Dubai, one of the world’s fastest-growing cities, is again setting a global example by transforming public safety services. The city’s innovative Dubai Police 24/7 Stations are changing how residents and visitors access police assistance, anytime and anywhere, without needing to step into a traditional police office.
These stations, called Smart Police Stations (SPS), are open 24 hours a day, 7 days a week, offering over 40 police services in multiple languages. From filing reports to requesting certificates or even paying fines, everything can be done quickly through touchscreens without the need to meet a police officer in person.
The concept of Smart Police Stations is a part of Dubai’s vision to become the world’s smartest and safest city. First launched in 2017, these unmanned stations are designed to provide the public with police services around the clock, even during public holidays.
The 24/7 stations are fully automated and do not require any human staff. Using simple, easy-to-follow screens, users can access a variety of services — making the process faster, easier, and hassle-free.
Some of the most popular services available at these stations include:
These services are accessible in multiple languages, including Arabic, English, French, Russian, Spanish, and Chinese — ensuring that both locals and international tourists can use the stations easily.
Dubai’s Smart Police Stations are located strategically across the city to ensure easy access for everyone. Popular locations include:
These locations were chosen to be close to busy residential, commercial, and tourist areas so that help is always nearby.
Dubai Police plan to open even more smart stations in the future, covering more parts of the city, including new neighborhoods and shopping centers.
Dubai’s 24/7 Police Stations are part of the larger Dubai 2030 Smart City initiative, aimed at using technology to improve life for residents and tourists alike. From smart traffic lights to AI-powered cameras, Dubai is embracing innovation at every level — and public safety is no exception.
Major General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police, has said that these stations show the force’s commitment to “making Dubai the safest and smartest city in the world.”
The public response to the Smart Police Stations has been overwhelmingly positive. Thousands of residents and tourists have already used these services without needing to visit a traditional police station.
Here are some of the top services you can access at any Dubai 24/7 Police Station:
Service | Details |
---|---|
Crime Reporting | Report theft, assault, lost items, etc. |
Traffic Fine Payment | Pay traffic tickets quickly and easily. |
Police Clearance Certificate | Apply for official certificates for jobs or travel. |
Community Services | Report family disputes or request social support. |
Lost & Found | Report or inquire about lost belongings. |
Vehicle-related Services | Report accidents or apply for vehicle certificates. |
Dubai’s Smart Police Stations have received global praise and are often showcased at international events such as Expo 2020 Dubai and GITEX Technology Week. Several other cities around the world are now studying Dubai’s model as a possible solution for their own urban policing needs.
Dubai Police officials have announced that the next steps will include AI-based services such as virtual police assistants and real-time video communication for more complicated cases — bringing an even more personalized touch to these smart stations.
Dubai’s 24/7 Smart Police Stations are more than just a technological upgrade — they are a symbol of how the city is blending safety, innovation, and convenience. Residents and tourists can now feel safer knowing that professional help and police services are just a touch away, 24 hours a day.
With continuous improvements and expansion planned in the coming years, these smart police stations are likely to become a model for cities worldwide.
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