Dubai is known for its innovation, and now it is leading the region with smarter and more sustainable homes, thanks to the Dubai Electricity and Water Authority (DEWA). Their Smart Living initiative is a game-changer for residents, combining technology, convenience, and eco-conscious living.
Smart Living by DEWA is part of Dubai’s larger vision to become a global leader in sustainability and digital transformation. Through this program, DEWA aims to empower customers to manage their water and electricity consumption more efficiently using smart tools, real-time data, and digital services.
Here’s how DEWA’s Smart Living is transforming daily life for thousands of households across Dubai.
Smart Living is a digital service platform launched by DEWA to promote energy and water efficiency through smart technologies. It helps residents monitor, manage, and reduce their electricity and water use in real-time without needing to call customer service or wait for manual readings.
The service includes multiple features such as:
Smart Living is available through DEWA’s official website and mobile app, making it accessible and user-friendly for all customers.
At the heart of the Smart Living initiative are DEWA’s smart meters. These meters automatically collect data on electricity and water usage at regular intervals and send it directly to DEWA’s system. Customers can view this information in real-time and compare it to previous periods or even against average consumption levels in similar households.
For example, a family living in a three-bedroom villa can compare their monthly water usage to others living in similar homes. This transparency helps residents take meaningful actions to cut down waste and lower their bills.
One of the most popular features of Smart Living is the Self-Assessment Tool. This allows users to conduct a home audit by answering questions about appliances, usage habits, and household size. The system then generates a customised report with practical tips to reduce consumption.
This DIY-style feature is especially helpful for families who want to teach their children the value of sustainability or for tenants who want to keep utility costs low without major changes.
Another major benefit of DEWA’s Smart Living is the high-consumption alert. If there is a sudden spike in usage caused by a leak or forgotten appliance users get an instant notification. This not only prevents waste but also saves money and avoids potential property damage.
In fact, many residents have already reported catching water leaks or electrical faults within hours something that would have taken days or even weeks under traditional systems.
Smart Living supports Dubai’s clean energy strategy and DEWA’s goal to enhance environmental sustainability. By reducing unnecessary consumption, the program helps lower the city’s carbon footprint.
Financially, residents are also seeing significant benefits. According to DEWA, customers who actively use Smart Living tools reduce their utility bills by up to 20% annually. These savings add up quickly, especially for larger families and villas.
Many Dubai residents have already experienced the advantages of Smart Living.
Fatima Al Hosani, a mother of three living in Jumeirah, said:
“We noticed a spike in our bill one month. Through Smart Living, we found that our water heater was leaking. Fixing it saved us hundreds of dirhams.”
Another resident, Samir Malik from Dubai Silicon Oasis, shared:
“Using the consumption dashboard, we tracked our energy use hour by hour. It made us more mindful, especially when using AC during summer.”
These examples show how Smart Living is not just a high-tech tool but a practical solution for everyday families.
Smart Living directly supports the Dubai 2040 Urban Master Plan and the Dubai Clean Energy Strategy 2050, which aim to make Dubai one of the world’s most sustainable and connected cities.
The initiative also aligns with the UAE’s Net Zero 2050 commitment, helping individuals become active participants in the country’s climate goals.
By educating users and offering tools that promote efficient living, DEWA is creating a smarter and greener Dubai one home at a time.
Signing up for Smart Living is simple and free for all DEWA customers. You can access the platform by logging into your account on the DEWA mobile app or website. The dashboard includes:
New users can also access tutorial videos and guides to understand how to make the most of the tools available.
DEWA Smart Living initiative is much more than a tech upgrade. It represents a cultural shift toward greater awareness, responsibility, and sustainability. By making consumption transparent and offering smart solutions, it empowers residents to take control of their environmental impact.
As more Dubai residents embrace these tools, the city moves closer to its vision of a connected, eco-friendly future proving that big changes often begin with small daily habits.
If you’re a DEWA customer, now is the perfect time to explore Smart Living and see how your home can be part of Dubai’s smart future.
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