Ahmed Khbeer’s inspiring journey shows how hard work, patience, and vision can turn even the toughest beginnings into incredible success. Arriving in Dubai with nothing, sharing a room with strangers, and starting his career as a call center agent, Ahmed transformed challenges into stepping stones. Today, he is the founder and CEO of Tafaseel Group Holding, a leading outsourcing company hired more than 2,500 employees from 2019 till date.
Ahmed Khbeer’s story begins in Dubai, where he arrived with little more than hope and determination. His first job was at a call center, working long hours under pressure for low pay. It was tough. But rather than giving up, Ahmed learned important lessons that would shape his entire career.
He noticed early on the gaps in customer experience within the outsourcing industry. These insights gave him the motivation to build something better, a company focused on delivering outstanding customer service while creating meaningful jobs.
Starting with just seven employees in a small villa in Ajman, Ahmed set out to make a difference. He believed that with discipline and patience, it was possible to build something much bigger than one’s circumstances.
Today, Tafaseel Group Holding is a major player in the outsourcing industry across the Middle East and beyond. The company operates in the United Arab Emirates, Saudi Arabia, Egypt, Bahrain, Qatar, and even the United States. It employs a diverse team of more than 2,500 professionals from over 30 nationalities speaking 20 different languages.
Ahmed Khbeer’s leadership has helped Tafaseel deliver over AED 300 million in outsourcing and Employer of Record projects supporting businesses across the region. His focus on quality customer experience has earned Tafaseel international recognition and made the company a trusted partner for many global clients.
But Ahmed does not just focus on numbers. He believes that building a company is about people, hiring the right talent, creating opportunities, and empowering employees to grow.
Ahmed Khbeer’s hard work and vision have been recognized widely. In 2023, he was honored with the title of MENA CEO of the Year. He also won the Gulf CX Leader Award and helped Tafaseel rank 11th globally for customer experience.
His influence extends beyond business success. Ahmed was invited to join the Dubai Chamber board where he contributes to shaping the future of commerce in the region.
In 2025, he was selected as one of 60 entrepreneurs out of 5,000 applicants for Antler’s Riyadh Entrepreneur in Residence Programme. This prestigious program is helping him launch OnBoard, the MENA region’s first Hire Now Pay Later employment platform.
Ahmed Khbeer’s new venture, OnBoard, aims to revolutionize how people find jobs and get paid in the region. The platform allows employees to hire now and pay later, making it easier for job seekers to access work opportunities without upfront costs.
This innovation reflects Ahmed’s long term vision to create regional tech solutions that generate more jobs and economic growth. It also shows his commitment to addressing real challenges faced by workers and employers in the modern economy.
Ahmed shares several key lessons that have helped him succeed and that others can learn from
Ahmed Khbeer wants to be remembered as someone who created opportunities for others. His mission is to open doors, generate jobs, and prove that the Middle East can build world class companies.
He believes the outsourcing industry has the potential to become a real economic enabler powered by talent, technology, and integrity. For Ahmed, transforming this image is not just business, it is a legacy.
If Ahmed Khbeer could speak to his younger self, he would thank him for the patience and resilience that got him through the hard times. Every long shift, every difficult day, and every challenge was building the man he is today.
His story is a reminder that success is not instant. It is earned through discipline, patience, and never giving up, no matter how difficult the journey.
Now, Ahmed Khbeer is focused on expanding Tafaseel’s reach and deepening his expertise in valuations, mergers and acquisitions, and venture capital. He is also passionately building OnBoard, aiming to bring tech driven employment solutions to the entire region.
With his relentless drive and clear vision, Ahmed Khbeer is shaping the future of business in the Middle East and beyond. His story is proof that with hard work and the right mindset, anyone can rise from humble beginnings to lead impactful change.
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